vertico software GmbH, manufacturer of the internationally multi-awarded VoIP telecommunications solution STARFACE, specifically designed for the SMB market, will present the new version STARFACE 3 during CeBIT 2008 at Hall13, Booth B40. Besides additional new features, STARFACE 3 includes standardized “out-of-the-box” integrations of leading CRM products such as Microsoft, Sage, Salesforce, IBM, CAS Software, Sugar, Microsoft Outlook and Webedition CMS – eliminating the necessity of complex programming. The completely server-based STARFACE 3 solution will set a new benchmark for comfortable consistent telecommunications.

Key focus of the latest STARFACE version: The optimization of efficient telecommunications processes within companies. With the intelligent interfaces to leading CRM software products, employees can work more efficiently and are able to handle incoming customer demands fast and professional during consultation. For example, the automated caller identification feature recognizes an incoming customer call, and the matching record of a customer data set appears on the screen immediately. The intuitive installation can be arranged without any complex programming efforts – hassle-free and easy!

“The integration of the telephony software STARFACE 3 with CAS genesisWorld provides the users with totally new possibilities for highly efficient telecommunications. CAS focuses on practical software solutions specifically engineered for the requirements of our discriminating customers. With the integration of STARFACE 3, our customers save a lot of time and money”, Martin Hubschneider, Chairman of the Board of CAS Software AG, Germany’s leading CRM specialist for the SMB market.

STARFACE 3 addresses primarily small and medium-sized businesses and sets new standards in terms of usability and intuitive systems operation. The premium Voice-over-IP telephone system is fully browser-based and can be used immediately from anywhere, regardless of operating systems and without installing any additional software on the client computer. STARFACE connects numerous home offices, branch offices and field employee phones into one central telephone system – quick and simple!

The innovative VoIP telephone system enhances the flexibility and availability of employees, offers efficient telecommunications, improves a company’s productivity and cuts costs quickly and measurably. STARFACE integrates flawlessly into existing IT landscapes thanks to its intelligent and standardized interfaces and offers nearly unlimited scalability and interoperability. The smart system is the ideal telecommunications solution - well-designed and intuitive to users.

The key features of STARFACE 3 at a glance:

• “out-of-the-box” integration of CRM software products such as Microsoft, Sage, Salesforce, IBM, CAS Software and Sugar, as well as Microsoft Outlook and Webedition CMS
• Simplified installation for beginners during the set up of lines (Installation Wizard)
• New and enhanced Graphical User Interface (GUI)
• Extended back up options: defining individualized back up mechanisms
• Easy management and setting up of music on hold options (individual melodies and ring tones for different users and user groups)
• XML Menu on snom technology hardware offers standardized call lists, access to a centralized address book and the display of all users that are logged in
• Call lists for better configurations incl. the mass import of data from CSV files

In 2007, the telephony solution STARFACE received numerous international awards e.g. the “Product of the Year Award 2007” from the well-known US magazine Internet Telephony, and the “Innovation Award 2007” from the Initiative Mittelstand (Initiative for the SMB market).

vertico software presents its sophisticated VoIP telephone system STARFACE during CeBIT 2008 (Hall 13, Booth B40 & Hall 6, Booth K05) with interesting live demonstrations of all new features and interfaces that STARFACE 3 has to offer. Stop by at the vertico software booth and experience VoIP telephony at a whole new level!