vertico software GmbH, today announced the availability of the STARFACE Connector for Salesforce CRM on the Force.com AppExchange. STARFACE improves telecommunication by enabling Salesforce CRM customers to archive conversations, identify callers, and easily update customer data during a call. Built using the Force.com Platform STARFACE Connector for Salesforce CRM is immediately available for test drive and deployment on the Force.com AppExchange at http://salesforce.com/appexchange.

STARFACE Connector for Salesforce CRM provides customers with an intelligent business tool that improves workforce productivity and customer satisfaction, saves precious time and accelerates communications processes. By seamlessly integrating the comfort functionalities of vertico software’s easy-to-use telecommunications system STARFACE, companies will be enabled to effortlessly improve their management of effective customer relationships and to benefit almost instantly from the resulting financial and operational advantages.

With the STARFACE Connector for Salesforce CRM, employees can simplify their day-to-day communications with features like click-to dial, automated caller identification, instant display of a customer’s record and real-time entry of call notes during a phone conversation. STARFACE provides sophisticated telephony for higher volumes of phone calls, more efficient customer communications and personalized interactions.

“Now, Salesforce CRM customers can quickly and easily deploy our STARFACE Connector from the Force.com AppExchange with just a few clicks. Deep telephony integration with CRM systems is a critical component for managing effective customer relationships, and that is exactly where our STARFACE Connector for Salesforce CRM comes into play. Provided with a whole new set of functions, companies will be able to enhance how they communicate with their customers”, said Florian Buzin, CEO of vertico software.

The STARFACE Connector for Salesforce CRM can be downloaded for free for the following Salesforce CRM Editions – Salesforce Professional Edition, Salesforce Enterprise Edition, Salesforce Unlimited Edition and Salesforce Developer Edition. Users can immediately test drive and deploy the application at vertico software’s websitewww.starface-pbx.com  or via the Force.com AppExchange at http://salesforce.com/appexchange.

The Force.com platform (http://www.force.com) reinvents the traditional development, deployment and distribution of any business application with platform-as-a-service. Developers, customers and partners can use Force.com to easily create a new generation of on-demand applications and deploy them worldwide as a service.

Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace, enabling all the innovation that Force.com unleashes to be easily distributed to the entire on-demand community. The Force.com AppExchange economy continues to expand, with thousands of customers installing applications via the AppExchange. Customers of all sizes can quickly and easily extend Salesforce with additional on-demand business applications available on the AppExchange, found at http://salesforce.com/appexchange.