CDR including start, duration, internal/external, core data, user, provider, service (telephone/fax/data), direction (incoming/outgoing/combined), call initiation (direct/redirected/forwarded), line
Call holding
Call pick-up
Hot Desking, login on different telephones
Login/logoff on telephones by PIN input
Group login/logoff on telephones by PIN input
Wake-up call
Internal ISDN with direct dial and ECT Explicit Call Transfer – perfect for Unified Messaging systems (UMS)
Internet telephony (SIP-Trunking (DDI), SIP device connections, SIP multi-device connections, SIP standard RFC 3261)
IP address detection over USB port
Key figures for system performance indicators with standard end devices
Keypad dialing
Configuration over web browser, remote configuration
Transfer of dial key settings and labels
Short dial
Least Cost Routing/Automated Route Selection (LCR/ARS), can be disabled
Call brokering
Mixed services (PRI/BRI/SIP/PSTN)
Night switch see Time groups
Emergency numbers, editable
Call parking
Call Pick-up
Selective call-grabbing by key combination
General call-grabbing by key combination
PIN locked dialing
Inquiry call
Inquiry call on busy
CLIP and CLIR also on analog phones
Dial plan with 1 to 5 ciphers, also mixed
CLIR for external calls
CLIP-dependent redirections to defined targets
Collective line (linear, static, parallel)
Logging off from the collective line
SIP see Internet telephony
SIP provider selection over LCR/ARS, phone book
SIP end devices (Snom, Aastra, Polycom, SIP-ATA)
SNTP-Server (time server – synchronizing time on all clients in the network)
Blacklist for outgoing calls (Module)
Filters for blacklist of incoming calls
Lock for the user interface (effects system menus, phone menus not effected),
of the phone book
of the function keys
Day/Night switch see time groups
TAPI 2.1 Microsoft , no Multiline-TAPI
Group function keys
Phone book
Disconnecting
Forwarding
Blind transfer of calls
Transfer after answering
Variable switching (day/night/holiday etc.)
VIP call with specific call indication
Voice over IP with IP system phones , DECT over IP base stations, W-LAN phones
Voicemail-Box
Adjustable soft keys for voicemail box check
PIN lock
Multiple announcements per box, individually recordable and selectable (also automatically, time scheduled)
E-mail with attached recording on received messages
acoustic user menu German, English
Group boxes
Indication with info light
Music-on-hold (MoH) external
Music-on-hold (MoH) internal,
Forwarding of second call
WLAN-SIP-phones registering (e.g. Nokia N80)
Time groups (day/night switch)
Voicemail
Administration of settings via a comfortable web interface
Unlimited number of voicemail boxes
Unlimited number of announcements
Assignment of voicemail boxes to one or more users
Assignment of voicemail boxes to one or more groups
Assignment of unlimited number of voicemail boxes to groups and users
Voicemail check over web interface
Voicemail check over telephone
Sending of voicemails by e-mail
Simple system of rules (Action on: Busy/after time span)
Call Redirections
All user related internal/external call numbers can easily be redirected over the web interface
All group related internal/external call numbers can easily be redirected over the web interface
Unlimited number of internal and external numbers as redirection targets
Redirection to voicemail box
Activation and deactivation of configured redirections over the web interface
Comfortable setup of additional redirections in the web interface
Simple system of rules (Redirection on: Busy/after time span)
Function Keys
Individual assignment as target dial key with internal or external targets
Status indication of internal callers (unregistered/ free / busy / ringing)
Pick-up of incoming calls by mouse-click on target key
Address book
Separation of private and public contacts
Name resolving from address book
Assignment of short dial number
Click and Dial from address book
Alphabetical order of contacts
Search function
LDAP interface
Active-Directory interface
Interactive Call Lists
User specific and group specific display of all calls
Standard filter: incoming / outgoing / answered / missed
Standard filter: all / today / yesterday / this week / this month
Call back by Click and Dial straight from the list
Indication of received voicemail (with audio function)
Name resolving of caller - if possible
Interactive Call Manager
All interactive elements are accessible right over the web interface – NO installation of additional client software required
Interactive display of every incoming, outgoing call and calls on hold
Display of all available details for the corresponding call (call number, line, name, address, etc.).
Direct forwarding of incoming calls (Call Deflection) to other users, groups or voicemail box
Inquiry call and transfer (forwarding after inquiry)
Brokering by mouse-click
Initiation of spontaneous conference right from the active call
Call initiation via address book entries, keyboard or keypad
Status indication of internal call members on forwarding
Call recording
Redial list
Moderated Conference Rooms
Unlimited number of virtual conference rooms
Definition of one or more moderators
Configuration and management of conference rooms over the web interface
Assignment of an internal or external call number for each conference room
Individual naming for each conference room
PIN for access control
Invitation assistant
Automatic sending of invitations per e-mail (containing login information)
Activation/deactivation of conference rooms
Recurring conferences / time-scheduled
Interactive interface for moderators
Interactive interface for participants
Automatic invitation call function
Visualization of registered participants in the web interface
Visualization of participant status in the web interface
Status Indication on IP Phones
snom 190
snom 320
snom 360
snom 370
Configuration of IP Phones
Setting of function keys
Query of central phone book
Auto-configuration of phones by the server
Webphone
Browser plug-in for WindowsXP to place and receive
calls in the web interface without additional hardware (requires Java Runtime 1.5)