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References

The company chose STARFACE as their telephone system a highly convenient telecommunications s...

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Features

User Interface Administration
Login to the STARFACE user interface
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Interconnection of two phone systems
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Overview from A to Z

  • Addressbook
    • Bulk contact import by CSV upload
    • Caller name resolving from addressbook
    • Assignment of short dial numbers
    • Seperation of private and public contacts
    • Setting of write and read permission on directory basis
    • Customization of folder structures
    • LDAP interface
    • Active-Directory interface
    • Click and Dial from addressbook
    • Alphabetical order of contacts
    • Search function
  • Announcement before answer
  • Answering Machine see Voicemail
  • Attended Transfer
  • Authentication over Active Directory
  • Auto-Attendant (interactive call management)
  • Automatic call answering (internal and/or external)
  • Automatic provider line setting
  • Autoprovisioning
    • Auto configuration when connecting supported phones to the network
    • Automatic firmware updates
    • Whitelisting of MAC addresses
  • Blacklist for outgoing calls
  • Blind transfer of calls
  • Broadcast (both group and users)
  • Busy keys
  • Busy on busy
  • Call brokering
  • Call data record and analysis
  • Call forwarding
  • Call forwarding per direct dial with S2M
  • Call grabbing from users, groups, group members
  • Call holding
  • Call hunting groups with priorisation of group members
  • Call lists
    • Answered calls
    • Calls in absence
    • Calls on voicemail box
    • Anonymous calls
  • Call parking
  • Call pick-up
    • Selective call-grabbing by key combination
    • General call-grabbing by key combination
  • Call queue
  • Call rejection
  • Call variations
  • Call waiting
    • Call waiting indication
    • Call waiting rejection
    • Call waiting answering
    • Call waiting disabling
  • CCBS
  • CDR export as csv file
  • CDR including start, duration, internal/external, core data, user, provider, service (telephone/fax/data), direction (incoming/outgoing/combined), call initiation (direct/redirected/forwarded), line
  • CFB
  • CFNR
  • CFP see iFMC
  • CFU
  • CLIP no screening with S2M
  • CLIP-dependent call redirection (Module)
  • CLIP and CLIR also on analog phones
  • CLIR for external calls
  • CLIP-dependent redirections to defined targets
  • Collective line (linear, static, parallel)
  • Computer Telephony (CTI),TAPI 2.1
  • Configuration over web browser, remote configuration
  • Connection of DECT stations via IP with handover
  • Day/Night switch see time groups
  • Dial plan with 1 to 5 ciphers, also mixed
  • DND (systemwide)
  • Dropping zone
  • Emergency numbers, editable
  • Fax see Software Fax
  • Fax journal
  • Fax transmission reports (also by e-mail)
  • Filters for blacklist of incoming calls
  • FMC see iFMC
  • Follow-me see Hot Desking
  • Forwarding of second call
  • Function keys
  • Group function keys
  • Hot Desking, login on different telephones
    • login/logoff on telephones by PIN input
    • group login/logoff on telephones by PIN input
  • iFMC: Parallel call to mobile numbers, external phones
  • Inquiry call
  • Inquiry call on busy
  • Instant Messaging server included (XMPP)
  • Internal ISDN with direct dial and ECT Explicit Call Transfer – perfect for Unified Messaging systems (UMS)
  • Internet telephony (SIP-Trunking (DDI), SIP device connections, SIP multi-device connections, SIP standard RFC 3261)
  • IP address detection over USB port
  • Key figures for system performance indicators with standard end devices
  • Keypad dialing
  • Least Cost Routing/Automated Route Selection (LCR/ARS), see Routing
  • Lock for the user interface (effects system menus, phone menus not effected)
    • of the phone book
    • of the function keys
  • Mail2Fax
  • Mixed services (PRI/BRI/SIP/PSTN)
  • Moderated conference rooms
    • Unlimited number of conference rooms
    • One or more hosts per conference room
    • Access control by PIN
    • Assistant for invitations
    • Automated invitations by e-mail (with login credentials)
    • Enabling/disabling of conference rooms
    • Recurring conferences (time-scheduled)
    • Interactive interface for moderators and participants
    • Automatic call function
    • Caller state visualization
  • Music-on-hold (MoH)
    • external
    • internal
    • default music
    • upload of custom sound files
    • rule sets (call numbers/users/groups)
  • Night switch see Time groups
  • PBX Interconnection
    • Grouping of several locations to one logical unit
    • Internal calls to users and groups across connected PBXs
    • Unified call presentation and handling in Callmanagers and on phone devices on local system and interconnected systems
    • Users and groups of other systems can be put on BLF in the web interface and on the phone
    • User groups across different systems
    • Release of user and group information for individual PBXs in the unit
    • Routing with breakout over other systems in the unit
    • Fallback to fixed line for internal calls when the interconnection is not available.
  • Phone book, personal and public
  • PIN locked dialing
  • Redirections (permanent, busy, unanswered) for internal and external numbers
  • Remote settings (call redirections, primary phone, register, unregister)
  • Routing
    • enabling/disabling
    • administration of rules for least cost routing in terms of date/time/call numbers
    • definition of routing plans with fallback stategy depending on dialed number/date/time
  • Service indication setting per end device
  • Short dial
  • SIP Security by automatic password checks, password setting and filtering of registration requests (whitelisting/blacklisting)
  • SIP see Internet telephony
  • SIP provider selection over LCR/ARS, phone book
  • SIP end devices
  • SNTP-Server (time server – synchronizing time on all clients in the network)
  • Software Fax (for users and groups)
    • Fax as PDF
    • Software-Fax-to-Mail
  • TAPI 2.1 Microsoft, no Multiline-TAPI
  • Telephonemenu
    • Login/Logoff on phone
    • Access to voicemail boxes and playing of voicemails
    • Setting of system-wide DND
    • Control of call forwardings for user and groups
    • Number display preference
    • call lists
    • Access to addressbook
  • Three and more party conferences
  • Time groups (day/night switch)
  • Transfer after answering
  • Transfer of dial key settings and labels
  • Unified Communication Interface (UCI) 2.2 for integration of PBX information and functions into external applications, ERP/CRM systems/CTI
  • Variable switching (day/night/holiday etc.)
  • VIP call with specific call indication
  • Voice over IP with IP system phones, DECT over IP base stations, W-LAN phones
  • Voicemail-Box
    • Adjustable soft keys for voicemail box check
    • PIN lock
    • Multiple announcements per box, individually recordable and selectable (also automatically, time scheduled)
    • E-mail with attached recording on received messages
    • acoustic user menu German, English
    • Group boxes
    • Indication with info light
  • WLAN-SIP-phones registering (e.g. Nokia N80)
  • Wake-up call
  • XMPP server for Instant Messaging included