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STARFACE 6 Software

Comfortphoning for the All-IP Era

STARFACE is the future-proof, multiple prize-winning All-IP Telephone System for companies of all sizes. STARFACE combines telephone communications with Unified Communications and Collaboration (UCC) to produce a comprehensive suite of user-friendly features - Future-proof telephone communications "Made in Germany".

With STARFACE 6, businesses are fully equipped to handle the switch-over to All-IP, which is currently replacing the time-tested ISDN technology in Germany. Support for NGN, a new transmission standard for SIP telephony, enables a crystal-clear transmission of voice and video streams. STARFACE places your business communications on a stable foundation thanks to extensive support of the SIP protocol and many open APIs, giving your investment long-term security, even after ISDN has been turned off.

Easy to Use

STARFACE’s intuitive web-based interface makes it easy to use, from your day-to-day tasks to the installation and administration of the PBX. The complete range of communications services can be integrated seamlessly on both Windows and Mac into your company's IT-based business processes (for example CRM and ERP systems).

Maximum Flexibility

STARFACE 6 is available on all STARFACE appliances, as a VM edition and as a cloud service. This affords your business the highest degree of flexibility, freedom of choice and future-proofing. STARFACE 6 allows you to choose your telephones freely from a large selection of telephones from well-known and respected manufacturers.

Your New Communications Hub

The UCC Clients for Windows and MacOS bring all communication channels together – Instant Messaging, Voicemail, WebCam/WebVideo, presence display, home-automation and file transfer services – to your desktop computer or laptop and turn it into an innovative UCC communications hub. You can also control external systems, such as doorlines, webcams as well as home and security technology from within the UCC Client itself.

Call Manager

The fully-functional Call Manager integrated into the STARFACE UCC clients make it easy to manage conference calls. Ad-Hoc conferences and call-in conferences can be managed just like a planned conference. The function Call2Go allows the user to seamlessly transfer phone calls to a different device, even to mobile phones which have been integrated as iFMC devices.

STARFACE Call Manager

Availability on the Road and abroad

With the STARFACE Mobile Clients for iOS and Android, your colleagues can stay connected while abroad with access to all of the features that they would have at their desk, and can be reached via their office phone number. The integrated Call Manager gives the user access to a wide range of features such as call brokering, transferring and consultation calls. Apple's CallKit is integrated into the STARFACE Mobile Client for iOS. this allows the App to be selected as the default telephone app, and calls can be answered straight from the lock screen.

Extended APIs

The included APIs for CRM and ERP systems allow STARFACE to be seamlessly integrated into pre-existing business processes. Call a customer straight from your CRM system and automatically display information about them on your computer. Show the presence information of colleagues in other locations. This isn't just telephone calls, this is state-of-the-art Comfortphoning.

Donít miss a single call

STARFACE iQueue brings a wide range of automated call distribution features to your STARFACE. This allows you to run your own call center without the need for external services (for example a sales or support hotline, or a waiting room for a doctor's practice).

Place calls directly from Microsoft Office

Users of Microsoft Office have the ability to chat, send emails and start phone call straight out of office documents and Outlook emails. A color-coded presence indicator shows the user in real time within Microsoft Office which of their colleagues are available.

Connect and off you go!

Businesses can start calling immediately with the integrated SIP trunk STARFACE Connect, without the need for a contract with a third party SIP provider. STARFACE receives provider profile updates from siptrunk.de and is always up-to-date with the newest SIP profiles.

Everything speaks for STARFACE

  • Integrated CTI integrations from Outlook to iPhone
  • iFMC seamlessly integrates mobile phones as SIP devices
  • TAPI integration for all TAPI applications
  • Ad-Hoc telephone conferences save time and travel costs
  • The intuitive user interfaces increase productivity
  • Simple administration reduces costs for support and operation
  • Future-proof thanks to the innovative module concept
  • One telephone system for employees in the office, in the field and in branch offices
  • 100% Made in Germany
  • Stay independent of telephone manufacturers and SIP Providers
  • System dimensioned and extendable based on your requirements
  • Keep up-to-date with an update contract
  • Highly ergonomic setup and usage
  • Connect to the telephone network via ISDN, SIP or All-IP
  • Clients for iPhone, Android, Windows and Mac
  • A single phone number in the office, home office and on the road
  • Comprehensive integration of CRM and ERP systems
  • Qualified partner network trained directly by STARFACE

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