References
The marketing agency CommCompany, located in Hamburg, has been using STARFACE since mid 2006. As a...
Integrations
STARFACE CAS genesisWorld Connector
STARFACE enriches the well-known CRM system CAS genesisWorld with convenient telephony features. Fasten your communications processes and optimize the effectiveness of CAS genesis world. Benefit from a unified solution that connects all your employees, improves customer retention and boosts your company’s productivity.
Focus on your customer
- Enjoy pure telephony comfort: Initiate a phone call with just one mouse click on a CAS genesisWorld record - Access the complete customer profile at the same time
- Signaling of inbound calls: Quickly identify who’s calling you before taking the call
- STARFACE saves you time: Display of the complete CAS genesisWorld record with all relevant customer information by the time you receive the call
- Keep track of your own success stories: Complete overview of your inbound and outbound calls - Check your call list and be informed about each phone call’s status and history (date, time, call duration, subject)
- Optimize business processes: The STARFACE Integration in CAS genesisWorld provides you with an advanced working environment meeting all requirements for the modern world of communications
Functions
- Signaling of inbound and outbound calls
- Memo sheet for phone calls
- Initiate phone calls with just one mouse click
Software
CAS genesisWorld Connector depends on
STARFACE TSP and STARFACE Client for Windows. All required setup files are included in the STARFACE Integrations Installer.
Free download STARFACE Integrations Installer
Free download STARFACE Integrations Installer
Documentation
Simply activate STARFACE in CAS genesisWorld over:
ExtrasSettingsTelephony Starface Telephony Connection!
ExtrasSettingsTelephony Starface Telephony Connection!
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Testimonials
“With a mouse click, you can forward calls, arrange a conference call, activate a call diversion. Complicated manuals or misdialling numbers are history, STARFACE simplifies our daily telecommunications processes.”
Jürgen Lamprecht,
Lamprecht Rechtsanwälte
