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STARFACE Awarded
Top IT-Lösung 2011

References

When the company decided to enter the world of modern telecommunications, SEED chose the convenient...

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Integrations

STARFACE MS Outlook Connector

Enrich your MS Outlook system with STARFACE and experience a unified solution for efficient and customer-oriented communications.

STARFACE, the ideal telephony solution for companies working with the PIM system MS Outlook. Speed up your telecommunication processes by managing all phone calls with MS Outlook. Customer records in MS Outlook automatically pop up on inbound calls and outbound calls, and your employees have all relevant customer information they need at hand at the time they take or make the call. No time-consuming configuration will be necessary – just few mouse clicks and you will be ready to go!

STARFACE and Outlook - A powerful combination for efficient communication processes

  • Display of valuable customer information: Greet customers by name – The appropriate MS Outlook record automatically pops up on inbound calls and outbound calls
  • Never misdial phone numbers again and save time: Initiate a call by clicking on the MS Outlook record’s phone number
  • Eliminate the burden of manually access customer records: Be prepared for the phone call -  The relevant MS Outlook record automatically pops up at the time you take or make the call
  • Easily update your customer data: Enter all relevant information during the phone call (complaints, requests, issues) into the corresponding memo sheet. Entered notes will get stored immediately – Save precious time by simply automating recurring work processes.

Software

The STARFACE MS Outlook Connector depends on the STARFACE Client for Windows (both are included in the STARFACE Integrations Installer.)

Free download STARFACE Integrations Installer
and Microsoft .NET Framework 2.0 SP2 / 3.5 SP1.

System Requirements

  • MS Office Outlook 2003 / MS Office Outlook 2007 / MS Office Outlook 2010 32 Bit
  • Microsoft .NET Framework 2.0 SP2 / 3.5 SP1

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Testimonials

“As dedicated Mac users, usability was a top priority for our team when looking for the right telecommunications system - STARFACE convinced us right from the start.”

Marc Korthaus,
macnews.de
Marc Korthaus, CEO More