Being a business consulting and service provider, high level of personalized attention and excellent customer service are only few of the major challenges vevesa GmbH has to manage each day. The company chose STARFACE as their telephone system – a highly convenient telecommunications solution that’s equal parts user-friendly and efficient. Employees do enjoy working with the sophisticated features - and client satisfaction is guaranteed.
Yukatel has been using STARFACE since July 2005. Their main focus in using the ultimate software lies on forwarding calls via SIP protocol to a call center with ten agents in Turkey. The supervisors are still located in the German headquarter Offenbach. From there they supervise all calls. For this call center a specially designed web interface was created by a partner and integrated in STARFACE.
Easy ordering, competent and friendly customer service - Berlin Elektro, the online store for quality kitchenware installed the telephone system STARFACE in 2005. Since then, the whole staff enjoys the browser-based, highly convenient VoIP solution and its countless features.
“We wanted to invest in a standardized network infrastructure, not additional phone lines.”
Roland Fesenmayr,
OXID eSales
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