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h2m Kommunikations-Agentur

The creative agents soon realized that STARFACE is more than just a regular telephone system: the ...

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Integrations

Enrich your MS Outlook system with STARFACE and experience a unified solution for efficient and customer-oriented communications.

STARFACE, the ideal telephony solution for companies working with the PIM system MS Outlook. Speed up your telecommunication processes by managing all phone calls with MS Outlook. Customer records in MS Outlook automatically pop up on inbound calls and outbound calls, and your employees have all relevant customer information they need at hand at the time they take or make the call. No time-consuming configuration will be necessary – just few mouse clicks and you will be ready to go!

  • Display of valuable customer information: Greet customers by name – The appropriate MS Outlook record automatically pops up on inbound calls and outbound calls
  • Never misdial phone numbers again and save time: Initiate a call by clicking on the MS Outlook record’s phone number
  • Eliminate the burden of manually access customer records: Be prepared for the phone call -  The relevant MS Outlook record automatically pops up at the time you take or make the call
  • Easily update your customer data: Enter all relevant information during the phone call (complaints, requests, issues) into the corresponding memo sheet. Entered notes will get stored immediately – Save precious time by simply automating recurring work processes.

The STARFACE MS Outlook Connector depends on the STARFACE UCC Client for Windows and can be optionally installed during its setup.

  Free download STARFACE UCC Client for Windows Installer

  • STARFACE 6
  • STARFACE UCC Client for Windows
  • MS Office Outlook 2010, MS Office Outlook 2013 or MS Office Outlook 2016
    (each 32- or 64-bit version)

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