Prise en charge

Lun-ven 8 h to 18 h
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Gestion des commandes

Lun-ven 8 h to 16 h 30 Demande RMA

Service Center

Support Services

  • Customers with a pending support contract benefit from a variety of services: From assistance on setting up the PBX to user questions in every day work.
  • Are you planning your installation or migration on a weekend or outside service hours? No problem, just book our on-call-service and a dedicated agent of STARFACE GmbH will assist your project outside working hours.

List of services

Order Process Management

OPM takes care of orders, shipping dates, billing and shipping of exchange hardware.
  • You may reach our OPM via e-mail to
  • Please refer to the RMA enquiry form for complaints on defunct hardware.