Return Material Authorization

Basic Information

Please convince yourself of the actual case for returning material prior to engaging our RMA!

Please do not send goods without RMA form or approval!

More often than not issues like „the phone is not responding“ or „the person calling receives no audio“ are results of wrong configuration.

Therefore, please describe the problem as precise as possible. If at hand, give the ID of a support ticket.

Basic Information

  • Fill out the entire RMA form.
  • Please observe the shown assisting information throughout.